Terms & Conditions:
o THIS DOCUMENT IS
AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY, ACT, 1956 AND
RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM
AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. THESE TERMS &
CONDITIONS WERE UPDATED ON 08 February 2019 (hereinafter referred to as the
“Agreement”/ “Terms of Use”)
o 1. INTRODUCTION ON
THE SCOPE OF THE AGREEMENT
o TERMS AND
CONDITIONS CONSTITUTE LEGAL CONTRACT. The terms stated herein including any
additional guidelines and/or future modifications to this Agreement read
together with the Privacy Policy, available at www.safe money.in online shall constitute a
legal contract between any person utilizing Safe money THE
SERVICE PROVIDER
(“User”) of the one part, and SAFE MONEY THE SERVICE PROVIDER (“Safe money THE SERVICE
PROVIDER ”/“Company”) having its registered office at SAFE MONEY under the 1248,MALATESH ARCADE,BUS STAND ROAD ,
YELLAPUR 581359,represented “Smt. Rajashri, the other part (collectively
referred to as “Parties” and singularly referred to as “Party”).
o ACCEPTANCE OF
T&Cs. By using, browsing, accessing, registering or accessing.
www.safemoney .in any mobile application developed by SAFE
MONEY THE SERVICE PROVIDER (“Site”), or availing any service rendered b SAFE
MONEY THE SERVICE PROVIDER, a User
fully, absolutely and unequivocally agrees to comply with and abide by the
Agreement.
o ELIGIBILITY. SAFE
MONEY THE SERVICE PROVIDER services are open only to persons of 4years of age
and above who have a valid e-mail address and mobile phone number. Users who
have been previously suspended or removed from availing any service by SAFE
MONEY THE SERVICE PROVIDER shall not be eligible to avail services from SAFE
MONEY THE SERVICE PROVIDER. Users shall not impersonate any person or entity,
or falsely state or otherwise misrepresent identity, age or affiliation with
any person or entity. If you are below 4years of age, please exit the Site.
o APPLICABILITY. The
terms of this Agreement shall be applicable to Users, Business Partners,
Alliance Partners and Applicable Controlled Entities, as set forth in this
Agreement. This Agreement shall be deemed to be incorporated in the Applicable
Agreement. Any reference to the “Agreement” shall include a reference to the
Applicable Agreement and any reference to “Applicable Agreement” shall include
a reference to this Agreement.
o INCONSISTENCY.
Notwithstanding anything contained herein, Applicable Agreement shall prevail
over this Agreement in case of any inconsistency.
o 2. DEFINITIONS AND
INTERPRETATION
In this Agreement, unless the contrary intention appears
and/or the context otherwise requires, capitalized terms defined by: (i)
inclusion in quotation and/or parenthesis have the meanings so ascribed; and
(ii) the following terms shall have the meanings assigned to them herein below:
“Alliance Partners” are
individuals/sole-proprietorships/companies/LLP’s etc who have entered into a
service agreement with SAFE MONEY THE SERVICE PROVIDER for offering SAFE MONEY THE
SERVICE PROVIDER’ products and services through web/mobile/API or through any
channel whose particulars are listed in Clause 1 of the service agreement with
Alliance Partners.
“Applicable Agreement” refers to service agreement in
relation to Business Partners and Alliance Partners.
“Applicable Controlled Entity” collectively refers to (i)
Sub-Partners appointed by Business Partners, and the Alliance Partners.
“Applicable Law” includes all applicable Indian statutes,
enactments, acts of the state legislature or parliament, laws, ordinances,
rules, bye-laws, regulations, notifications, guidelines, directions, directives
and orders of any governmental authority, statutory authority, board,
recognized stock exchange, as may be applicable including but not limited to
Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial
Services by Banks, Business Correspondent Guidelines issued by RBI from time to
time, Payment & Settlement Systems Act, 2007 and rules made there under,
Policy Guidelines on Issuance and operation of Pri-paid Payment Instruments in
India.
“Business Partners” are firms who have entered into a
service agreement with SAFE MONEY THE SERVICE PROVIDER whose particulars are
listed in Clause 1 of the service agreement.
“Confidential Information” means and includes the
Intellectual Property and any and all business, technical and financial
information of SAFE MONEY THE SERVICE PROVIDER
or of any of its affiliates that is related to any of the arrangements
contemplated in this Agreement or any other agreement in which this Agreement
is incorporated by reference or otherwise disclosed by SAFE MONEY THE SERVICE
PROVIDER to the User any information
which relates to its financial and/or business operations, including but not
limited to, specifications, models, merchant lists/information samples,
reports, forecasts, current or historical data, computer programs or documentation
and all other technical, financial or business data, information related to its
internal management, customers, products, services, anticipated
products/services, processes, financial condition, employees, merchants,
Intellectual Property, marketing strategies, experimental work, trade secrets,
business plans, business proposals, customer contract terms and conditions,
compensation/commission/ service charges payable to the User, and other
valuable confidential information and materials that are customarily treated as
confidential or proprietary, whether or not specifically identified as
confidential or proprietary.
“Customers” shall mean persons, including all body
corporate, partnerships, limited liability partnerships, who are availing
services, either as a consumer or otherwise, rendered by a service provider
through the User using SAFE MONEY THE SERVICE PROVIDER products or services.
“Credit” shall mean the payment made by the Business
Partner/Alliance Partner to the Company to carry out transactions through the SAFE
MONEY THE SERVICE PROVIDER platform.
“Effective Date” shall mean the date of activation of the
account of the User on SAFE MONEY THE SERVICE PROVIDER portal.
“SAFE MONEY THE SERVICE PROVIDER Platform” shall mean and
include, the platforms (website, mobile app, others) of SAFE MONEY THE SERVICE
PROVIDER that the User accesses for registration and further for transacting,
including all contents, services, and technology offered through the Platform.
“Intellectual Property” shall mean all intellectual property
used for the purpose of or in association with or in relation to the
performance of this Agreement and Applicable Agreement, and includes without
limitation, (a) Software, operating manuals, software code, program,
instructions, specifications, processes, input methods, data or information
used in relation to, or in association with, or for the operation of the
software installed by SAFE MONEY THE SERVICE PROVIDER, (b) the trademarks,
service marks, trade names, business names, logos, symbols, styles, color
combinations used by SAFE MONEY THE SERVICE PROVIDER during the course of its
business and all depictions, derivations and representations thereof, (c) all
promotional material including without limitation, advertisements, literature,
graphics, images, content and the ‘look and feel’ of all of the above, (d) all
information, data or material in whatever form, whether tangible or not,
provided by SAFE MONEY THE SERVICE PROVIDER to the User during the course of
Applicable Agreement; and (e) all techniques, formulae, patterns, compilations,
processes, inventions, practices, methodology, techniques, improvement, utility
model, procedures, designs, skills, technical information, notes, experimental
results, service techniques, samples, specifications of the products or
services, labeling specifications, rights on software, and any other knowledge
or know-how of any nature whatsoever.
“Merchants” shall mean individuals and/or entities
registered on SAFE MONEY THE SERVICE PROVIDER platform and/or appointed by SAFE MONEY THE SERVICE PROVIDER and/or for
discharging functions prescribed under these terms & conditions and/or
includes Business Partners, Alliance Partners, etc.
“Products” shall mean products developed by SAFE MONEY THE
SERVICE PROVIDER including products permitting electronic top-ups, utility bill
payments, travel bookings, delivery of various financial products, other
value-added services using various devices like ATM's, POS, Mobile Apps,
Internet and any other products available on SAFE MONEY THE SERVICE PROVIDER
platform from time to time.
“Service Provider”
shall mean any entity with which SAFE MONEY THE SERVICE PROVIDER has, directly
or indirectly, executed an agreement for facilitating Transactions between such
entity and its Customers.
“Software” shall include custom-built software that is owned
by SAFE MONEY THE SERVICE PROVIDER, or software that has been licensed from
third party suppliers by FIRST RECHARGE THE SERVICE PROVIDER and in relation to
which SAFE MONEY THE SERVICE PROVIDER has obtained the right to sub-license
from such third party suppliers.
“Sub-Partners” shall mean individuals and/or entities
appointed by the merchants on whose premises/outlets/website the Products shall
be sold to the Customers, for and on behalf of the Service Providers, to
facilitate completion of Transactions initiated by such Customers, through the
merchants.
“Transactions” shall mean and include transactions taking
place between a Service Provider and its Customers including, but not limited
to, electronic top-ups for various services, utility bill payments, delivery of
financial products and other services of a like nature provided by the Service
Provider through SAFE MONEY THE SERVICE PROVIDER Products.
“Users” shall include individuals, Business Partner, and
Alliance Partner, unless the context provides otherwise or if the context in
which the term “User” has been used is inapplicable to such individual,
Business Partner or Alliance Partner.
3. GENERAL TERMS AND CONDITIONS
INFORMATION SUPPLIED TO FIRST RECHARGE THE SERVICE PROVIDER.
Users agree that the information provided by the Users to SAFE MONEY THE
SERVICE PROVIDER on registration and at all other times, including payment, is
true, accurate, current, and complete.
SECURITY OF ACCOUNT. Users’ mobile number and email identify
a Users’ account with SAFE MONEY THE SERVICE PROVIDER through which SAFE MONEY THE
SERVICE PROVIDER services are dispensed (“Account’). SAFE MONEY THE SERVICE
PROVIDER encourages Users to choose a strong password to protect their Account.
It is advised that users do not share their password with anyone or write it
down. SAFE MONEY THE SERVICE PROVIDER never, under any circumstances, asks for
an Account’s password. If a User has any reason to believe that his Account is
no longer secure, then the User shall immediately notify SAFE MONEY THE SERVICE
PROVIDER and indemnify SAFE MONEY THE SERVICE PROVIDER from any liabilities
that may arise from the misuse of such a User’s Account.
PRIVACY POLICY. All information collected from a User
pursuant to the provision of SAFE MONEY THE SERVICE PROVIDER services, and
information collected by Alliance Partner, Business Partners, Sub-Partners and
Merchants during the performance of this Agreement or Applicable Agreement, is
subject to SAFE MONEY THE SERVICE PROVIDER Privacy Policy.
RECLAIMING INACTIVE ACCOUNTS. If an Account is found to be
overly inactive, the Account may be reclaimed by SAFE MONEY THE SERVICE PROVIDER
without providing notice to the concerned User. An Account is considered as
inactive if the concerned User is not signing in and/or has not done any
transactions for more than 6 consecutive months from the Account.
THIRD PARTY SITES, PRODUCTS AND SERVICES. SAFE MONEY THE
SERVICE PROVIDER services and/or the Site may include links or references to
other web sites or services solely for the Users’ convenience (“Reference
Sites”). SAFE MONEY THE SERVICE PROVIDER does not endorse any such Reference
Sites or the information, materials, products, or services contained on or
accessible through Reference Sites. Correspondence or business dealings between
Users and concerned Reference Sites are solely between such User and the
concerned Reference Site. Access and use of Reference Sites, including the
information, materials, products, and services on or available through
Reference Sites is solely at concerned User’s own risk.
BILLING AND PAYMENT. All payments made by Users directly to SAFE
MONEY THE SERVICE PROVIDER, shall be made in the manner and in the quantum
detailed on the User’s Account at SAFE MONEY THE SERVICE PROVIDER Platform.
Users may be notified by SAFE MONEY THE SERVICE PROVIDER regarding any change
in the quantum of payments to be made to SAFE MONEY THE SERVICE PROVIDER and
the manner of disbursement of such payments; however Users are advised to
regularly update themselves of SAFE MONEY THE SERVICE PROVIDER billing and
payment policy by regularly visiting the Site. SAFE MONEY THE SERVICE PROVIDER shall
solely decide on the payments to be provided to User and may amend the payment
structure at any time without any prior notice to the User. However, after any
such amendment, the detailed payment structure will be made available to the
User and be effective immediately. Credit maintained by the Users with SAFE
MONEY THE SERVICE PROVIDER shall be non-interest bearing and shall be forfeited
by SAFE MONEY THE SERVICE PROVIDER if found lying unused for more than 365
days. The User shall keep enough Credit with SAFE MONEY THE SERVICE PROVIDER to
avoid decline of transactions on the SAFE MONEY THE SERVICE PROVIDER Platform.
SALES. All sales of SAFE MONEY THE SERVICE PROVIDER services
are final with no refund or exchange permitted. Users are responsible for details
provided leading to purchase of services. If SAFE MONEY THE SERVICE PROVIDER
does not deliver service within 24 hours of money being charged to a User’s
payment account through a transaction on the Site, the User may inform SAFE
MONEY THE SERVICE PROVIDER by sending an e-mail to SAFE MONEY THE SERVICE
PROVIDER customer services e-mail address mentioned on the Contact Us page. . SAFE
MONEY THE SERVICE PROVIDER shall investigate the case and if it is found that
money was indeed charged to User’s Payment Account without delivery of the
service then User may be refunded the money within 15 working days from the
receipt of his e-mail.
LIMITATION OF LIABILITY. In no event will SAFE MONEY THE
SERVICE PROVIDER or its directors, agents, officers, or employees be liable to
a User for any special, indirect, incidental, consequential, punitive, or
exemplary damages (including without limitation lost business opportunities,
lost revenues, or loss of anticipated profits or any other pecuniary or
non-pecuniary loss or damage of any nature whatsoever) of any kind arising out
of or relating to (i) this Agreement or any other agreement entered by a User
with SAFE MONEY THE SERVICE PROVIDER, (ii) SAFE MONEY THE SERVICE
PROVIDER services, the Site or any Reference site, or (iii) User’s use or
inability to use SAFE MONEY THE SERVICE PROVIDER services, the Site or any
Reference Sites, even ifI SAFE MONEY THE SERVICE PROVIDER or a SAFE MONEY THE
SERVICE PROVIDER authorized representative has advised of the possibility of
such damages, (iv) unauthorized access to or alterations of transmissions or
data, any material or data sent or received or not sent or received, (v) any
transactions entered into by any third person or conduct of any other third
party or any infringement of another rights, (vi) the use of counterfeit or
stolen cards, or stolen devices, or (vii) fraudulent electronic transactions.
It shall be at the sole discretion of SAFE MONEY THE SERVICE PROVIDER to
reverse any transaction subject to approval of the concerned Service Provider.
Notwithstanding the above, if any court of law finds that SAFE MONEY THE
SERVICE PROVIDER or its directors, officers, or employees, are liable to
indemnify a concerned User despite the existence of this Clause 3.8, such
liability shall not exceed the amount paid by the concerned User, if any, for
using the portion of the SAFE MONEY THE SERVICE PROVIDER services or the Site
giving rise to the cause of action. Users acknowledge and agree that SAFE MONEY
THE SERVICE PROVIDER has offered its products and services, set its prices, and
entered into this Agreement and Applicable Agreement in reliance upon the
warranty, disclaimers, and the limitations of liability set forth herein. Users
acknowledge that the warranty, disclaimers, and limitations of liability set
forth herein reflect a reasonable and fair allocation of risk between Users and
SAFE MONEY THE SERVICE PROVIDER, and that the warranty, disclaimers, and
limitations of liability set forth herein form an essential basis of the
bargain between Users and SAFE MONEY THE SERVICE PROVIDER. SAFE MONEY THE
SERVICE PROVIDER would not be able to provide the services to Users on an
economically reasonable basis without this limitation.
USER’S REPRESENTATIONS AND WARRANTIES. The User represents
and warrants that:
It has had a full and adequate opportunity to read and
review the Applicable Agreement and has had sufficient time to evaluate and
investigate the provision of services under the Applicable Agreement and the
financial requirements and risk associated with the same,
It has the requisite capital to set up and maintain the
infrastructure as required under the Applicable Agreement,
Neither the execution of the Applicable Agreement nor the
performance of the User’s obligations under the Applicable Agreement will
result in a violation or breach of any other agreement by which the User is
bound,
Neither the User nor any of the User’s employees or agents
is under any per-existing obligation in conflict or in any way inconsistent
with the provisions of the Agreement or Applicable Agreement,
It has the right to disclose or use all ideas, and other
information, if any, which the User has gained from third parties, and which
the User discloses to SAFE MONEY THE SERVICE PROVIDER in the course of
performance of the Agreement or Applicable Agreement, without liability to such
third parties,
SAFE MONEY THE SERVICE PROVIDER has a right to inspect
User’s business premises that are related to the provision of services under
the Agreement or Applicable Agreement, and to monitor continued and ongoing
compliance of the Applicable Agreement,
It shall immediately intimateSAFE MONEY THE SERVICE
PROVIDER of any violation or potential violation of this Agreement by any
Applicable Controlled Entity, or of other circumstances that may cause damage
to the goodwill and reputation SAFE MONEY THE SERVICE PROVIDER,
it shall maintain accurate and proper accounts of all
transactions between Applicable Controlled Entity and itself in relation to
discharge of duties by the Applicable Controlled Entity under the Applicable
Agreement,
it shall provide periodic reports of business operations
with respect to the services rendered under the Applicable Agreement to the
sales executive assigned by SAFE MONEY THE SERVICE PROVIDER to the User,
it shall observe proper ethics and transparency in all its
actions in the course of discharge of duties under the Applicable Agreement and
shall not, in any circumstances, take any action or make any statement that may
mislead any Applicable Controlled Entity/customer or prospective Applicable
Controlled Entity /customer of SAFE MONEY THE SERVICE PROVIDER
it shall make all efforts to settle any disputes that may
arise between Applicable Controlled Entity, or between the Applicable
Controlled Entity and the consumers amicably and in the event, any such dispute
is referred to a consumer forum or other competent authority, shall provide all
assistance in the settlement of the dispute,
It shall bear all costs and expenses for traveling,
promotional activities and other similar out-of-pocket expenses incurred in the
performance of its duties under the Applicable Agreement,
It will not allow the sale of any products and/or provision
of any services which are specifically restricted by SAFE MONEY THE SERVICE
PROVIDER,
It is a one-point contact for all its Applicable Controlled
Entities and shall be solely responsible for any fraudulent acts of the
Applicable Controlled Entities,
It has complete control over its Applicable Controlled
Entities and that SAFE MONEY THE SERVICE PROVIDER will not be responsible to
entertain any complaints/queries received from any Applicable Controlled
Entities appointed by the User,
It shall comply with all its obligations pursuant to the
Applicable Agreement and ensure that all payments due from it to SAFE MONEY THE
SERVICE PROVIDER are paid in a timely manner in accordance with the Applicable
Agreement,
it shall be responsible to obtain any and all consents and
approvals that are required from regulatory or governmental authorities,
including any consent from Customers required to transfer data to the User
and/or theI SAFE MONEY THE SERVICE PROVIDER Platform, as the case may be, in
accordance with Applicable Law,
it shall ensure regular and timely payment and deposit of
all taxes, duties and other levies as applicable from time to time with the
relevant authorities,
All costs associated with purchasing of software licenses
and hardware (if any) is to be absolutely and unconditionally borne by the
User,
it shall be solely responsible for and hereby undertakes to
strictly comply with Privacy Policy, and Applicable Law having jurisdiction in
any manner whatsoever in connection with discharge of its duties under the
Applicable Agreement, including but not limited to data protection, security,
piracy, and directions issued by the Reserve Bank of India relating to payment
data, and shall obtain and maintain in full force and effect all registrations
required under Applicable Law for the operation of the business in terms of the
Applicable Agreement, and
it has full power and authority to enter into the Applicable
Agreement and to take any action and execute any documents required by the
terms hereof and this Applicable Agreement has been duly authorized, duly and
validly executed and delivered, and constitutes a legal, valid, and binding
obligation, enforceable in accordance with the terms hereof; and the persons
executing the Applicable Agreement on its behalf are duly empowered and
authorized to execute the Applicable Agreement and to perform all its
obligations in accordance with the terms herein
it shall not access (or attempt to access) the website and
the Products by any means other than through the interface that is provided by
SAFE MONEY THE SERVICE PROVIDER. It shall not use any deep-link, page scrape,
robot, spider or other automatic device, program, algorithm or methodology, or
any similar or equivalent manual process, to access, acquire, copy or monitor
any portion of the SAFE MONEY THE SERVICE PROVIDER Platform, or in any way
reproduce or circumvent the navigational structure or presentation of the
platform, without SAFE MONEY THE SERVICE PROVIDER express prior written
consent.
it shall not attempt to gain unauthorized access to any
portion or feature of the Platform, or any other systems or networks connected
to the Platform or to any server, computer, network, or to any of the services
offered on or through the Platform, by hacking, password "mining" or
any other illegitimate means.
INDEMNIFICATION.
(1) User agrees to indemnify, save, and hold SAFE MONEY THE
SERVICE PROVIDER, its affiliates, contractors, employees, officers, directors,
agents and its third party suppliers, license, and partners harmless from any
and all claims, demands, actions, suits which may be threatened or brought
against SAFE MONEY THE SERVICE PROVIDER, and also against all losses,
damages, liabilities, costs, charges and expenses, including without
limitation, legal fees and expenses arising out of or related to:
Users’ use or misuse of SAFE MONEY THE SERVICE PROVIDER
services or of the Site/application,
Any violation by the User of this Agreement or Applicable
Agreement,
Any breach of representations, warranties and covenants made
by the User in this Agreement, or Applicable Agreement,
any claim or legal notice or quasi-legal proceedings to
which I SAFE MONEY THE SERVICE PROVIDER may be required to become party or to
which SAFE MONEY THE SERVICE PROVIDER may be subjected by any person including
any governmental authority, by reason of breach of any Applicable Law,
due to failure of a User to obtain any required statutory or
regulatory approval necessary for the performance of its obligations in the
Applicable Agreement with SAFE MONEY THE SERVICE PROVIDER,
all liability, claims, damages, costs, expenses suffered or
incurred by SAFE MONEY THE SERVICE PROVIDER as a result of any act or
violation of the Business Partner under Section 269ST of the Income Tax Act,
1961 while acting as collection agent of the Company
(2) SAFE MONEY THE SERVICE PROVIDER reserves the right,
at User’s expense, to assume the exclusive defense and control of any matter,
including rights to settle, for which concerned User is required to indemnify
SAFE MONEY THE SERVICE PROVIDER. User agrees to cooperate with FIRST RECHARGE
THE SERVICE PROVIDER defense and settlement of these claims SAFE MONEY THE
SERVICE PROVIDER will use reasonable efforts to notify concerned User of any
claim, action, or proceeding brought by a third party that is subject to the
foregoing indemnification upon becoming aware of it.
DISCLAIMER. To the fullest extent permissible pursuant to
Applicable Law, SAFE MONEY THE SERVICE PROVIDER and its officers, directors, employees, and
agents disclaim all warranties, express or implied, including, but not limited
to, implied warranties of merchantability, fitness for a particular purpose,
and non-infringement of proprietary rights. No advice or information, whether
oral or written, obtained by a User from I SAFE MONEY THE SERVICE PROVIDER or
through I SAFE MONEY THE SERVICE PROVIDER services or the Site will create any
warranty not expressly stated herein.I SAFE MONEY THE SERVICE PROVIDER does
not authorize anyone to make any warranty on its behalf and Users should not
rely on any such statement. Users acknowledge that SAFE MONEY THE SERVICE PROVIDER
is a reseller and is not liable for any third-party seller’s obligations. It is
the User’s responsibility to evaluate the accuracy, completeness and usefulness
of all opinions, advice, merchandise and other information provided through the
Site or on the Internet generally SAFE MONEY THE SERVICE PROVIDER does not warrant that its services will be
uninterrupted, or free of errors, viruses or other harmful components and that
any of the foregoing defects will be corrected. SAFE MONEY THE SERVICE
PROVIDER services and the Site and any
data, information, third party software, Reference Sites, or software made
available in conjunction with or through its services and the Site are provided
on an “as is” and “as available”, “with all faults” basis and without
warranties or representations of any kind either express or implied. SAFE MONEY
THE SERVICE PROVIDER and its third party
suppliers, license, and partners do not warrant or make any representations
regarding the use or the results of the use of SAFE MONEY THE SERVICE
PROVIDER services, the Site or any
Reference Sites in terms of correctness, accuracy, reliability, or otherwise.
INTELLECTUAL PROPERTY. SAFE MONEY THE SERVICE PROVIDER,
services and the Site are owned and operated by SAFE MONEY THE SERVICE
PROVIDER and/or third-party license. The visual interfaces, graphics, design,
compilation, information, computer code (including source code and object
code), products, software, services, and all other elements of SAFE MONEY THE
SERVICE PROVIDER services and the Site
provided by SAFE MONEY THE SERVICE PROVIDER
(the “Materials”) are protected by Applicable Law. As between User and
SAFE MONEY THE SERVICE PROVIDER, all Materials and SAFE MONEY THE SERVICE PROVIDER
Intellectual Property are the property of I SAFE MONEY THE SERVICE PROVIDER
and/or third-party license or suppliers. User agrees not to remove, obscure,
or alter SAFE MONEY THE SERVICE PROVIDER or any third party's copyright,
patent, trademark, or other proprietary rights notices affixed to or contained
within or accessed in conjunction with or through I SAFE MONEY THE SERVICE PROVIDER
services. Except as expressly authorized by SAFE MONEY THE SERVICE
PROVIDER , the User agrees not to sell,
license, distribute, copy, modify, publicly perform or display, transmit,
publish, edit, adapt, create derivative works from, or otherwise make
unauthorized use of the Materials or SAFE MONEY THE SERVICE PROVIDER Intellectual Property. Parties do not accrue
any rights or interest in the other Party’s Intellectual Property and use of
any Intellectual Property by either User or SAFE MONEY THE SERVICE
PROVIDER shall be strictly in for the
fulfillment of and in compliance with the terms of the agreement between such
User and SAFE MONEY THE SERVICE PROVIDER
. Parties undertake that they shall not, nor will they allow others to,
reverse engineer or disassemble any parts of the other’s Intellectual Property.
If Users’ have comments regarding the SAFE MONEY THE SERVICE PROVIDER
services and the Site or ideas on how to improve it, please contact our Help desk. Please note that by doing so, concerned Users hereby irrevocably
assign to SAFE MONEY THE SERVICE PROVIDER, and shall assign to SAFE MONEY
THE SERVICE PROVIDER, all right, title and interest in and to all ideas and
suggestions and any and all worldwide intellectual property rights associated
therewith. Concerned User agrees to perform such acts and execute such
documents as may be reasonably necessary to perfect the foregoing rights.
INTELLECTUAL PROPERTY LICENSE BY ALLIANCE PARTNER. Alliance
Partner grants a non-exclusive license to I SAFE MONEY THE SERVICE PROVIDER to
use Alliance Partner’s name, trademark, and logo in any marketing or
promotional activities undertaken by I SAFE MONEY THE SERVICE PROVIDER. Notwithstanding
anything contained herein, SAFE MONEY THE SERVICE PROVIDER shall be under no
obligation to advertise, market, or promote Alliance Partner or Alliance
Partner’s Intellectual Property.
USE OF INTELLECTUAL PROPERTY. The user undertakes that:
it shall use the Intellectual Property solely for the
discharge of its duties under the Applicable Agreement,
it shall use Intellectual Property of I SAFE MONEY THE
SERVICE PROVIDER only in the form and
manner stipulated SAFE MONEY THE SERVICE PROVIDER ,
it shall seek prior written consent from SAFE MONEY THE
SERVICE PROVIDER for use of SAFE
MONEY THE SERVICE PROVIDER Intellectual
Property which is not previously provided for by SAFE MONEY THE SERVICE
PROVIDER ,
it shall bring to SAFE MONEY THE SERVICE PROVIDER notice all cases concerning SAFE MONEY THE
SERVICE PROVIDER Intellectual Property’s
(a) infringement, (b) passing off, (c) registration or (d) attempted
registration,
it shall render to SAFE MONEY THE SERVICE PROVIDER all assistance in connection with any matter
pertaining to the protection of SAFE MONEY THE SERVICE PROVIDER Intellectual Property whether in courts,
before administrative agencies, or otherwise,
it shall not take any action which shall or may impair SAFE
MONEY THE SERVICE PROVIDER right, title
or interest in the Intellectual Property, or create any right, title or
interest therein or thereto, adverse to that of SAFE MONEY THE SERVICE
PROVIDER ,
it shall not use or permit to be used the Intellectual
Property by any unauthorized person, and
it shall not misuse the Intellectual Property or use it
together with any other mark or marks.
MODIFICATION. SAFE MONEY THE SERVICE PROVIDER reserves the right to change, modify, add, or
remove the terms of this Agreement, either in its entirety or a part thereof
(each, a “change”) at any time by posting a notification to the Site or
otherwise communicating the notification to Users. The changes will become
effective, and shall be deemed accepted by Users, 24 hours after the initial
posting and shall apply immediately on a going-forward basis with respect to
payment transactions initiated after the posting date. If Users do not agree
with any such modification, Users sole and exclusive remedy is to terminate
their use of the Services.
CONFIDENTIALITY. Parties shall keep Confidential Information
as confidential. Each Party confirms that it shall protect Confidential
Information with such security, confidentiality, and degree of utmost care as
it would prudently apply to its own confidential information and use it solely
in connection with the transaction to which the Confidential Information
relates. Both Parties acknowledge and agree that they are aware of the
sensitivity & secrecy involved in keeping the customer data/information and
transaction records and shall ensure that neither any of the parties nor their
employees, directors, etc will do any act to violate the same. Notwithstanding
anything contained in this Clause 3.16, Confidential Information shall exclude
any information:
Which is already in the possession of the receiving Party
and not subject to any other duty of confidentiality,
That is at the date hereof, or subsequently becomes, public
otherwise than by reason of a breach by the receiving party of the terms of
this Agreement,
Information that becomes legally available to the receiving
Party and/or its affiliates or professional advisors on a non-confidential
basis from any third party, the disclosure of which does not, to the knowledge
of that Party, violate any contractual or legal obligation which such third
party has to the other Party with respect to such information, and
Information that is independently acquired or developed by
the receiving Party and/or its affiliates or professional advisors.
DISCLOSURE OF CONFIDENTIAL INFORMATION. Each Party hereby
agrees that it shall not disclose any Confidential Information received by it
without the prior written consent of the other Party to any third party at any
time. Provided, however, that either Party may make the following disclosures for
which no consent shall be required from the other Party:
Disclosures to its directors, officers, employees,
affiliates/subsidiaries/group/holding companies, third-party service providers
and any employees thereof that it reasonably determines need to receive the
Confidential Information;
Disclosures to its legal and other professional advisers,
instructed by it that it reasonably determines to need to receive the
Confidential Information; or
Disclosures to any person to whom it is required by law or
any applicable regulatory, supervisory, judicial or governmental order, to
disclose such information, or at the request of any regulatory or supervisory
or judicial or government authority.
NON SOLICITATION OF EMPLOYEES. The Parties agree not to
solicit or employ staff from each other’s organizations during the term of this
Agreement and for 12 months immediately following the termination of the
Agreement.
NON SOLICITATION OF CLIENTS. During the term of this
Agreement, the User shall not, either directly or indirectly, solicit, cause in
any part of knowingly encourage any existing or potential clients or customers
of SAFE MONEY THE SERVICE PROVIDER to
cease doing business or not to do business, in whole or in part with SAFE MONEY
THE SERVICE PROVIDER , or solicit, cause
in any part or knowingly encourage an existing or potential clients or
customers of SAFE MONEY THE SERVICE PROVIDER
to do business with any person other than SAFE MONEY THE SERVICE
PROVIDER , or associate with any
prospective clients or customers while they continue to be clients or customers
SAFE MONEY THE SERVICE PROVIDER .
NON-COMPETE ON BUSINESS PARTNER. Business Partner agrees
that during the Term and for a period of one (1) year thereafter, it shall not,
directly or indirectly, through its employees, affiliates or relatives or in a
firm where the Business Partner or any relative or nominee of the Business
Partner is a partner, or in any company where the Business Partner or any
relative or nominee of the Business Partner is a director or shareholder,
without the prior written consent of FIRST RECHARGE THE SERVICE PROVIDER : (i) be appointed as a Business Partner for
any other person or legal entity which is carrying on a business similar to or in
competition with any business carried by SAFE MONEY THE SERVICE PROVIDER at the relevant time, whether in India or
abroad, or (ii) engage in any business that is similar to or in competition
with any business carried on by SAFE MONEY THE SERVICE PROVIDER at the relevant time.
COUNTERPARTS. The Applicable Agreement may be signed in two
(2) or more counterparts and each executed version or an electronic copy
thereof shall be deemed an original and which shall, singly or together,
constitute one agreement.
TERM. This Agreement and Applicable Agreement shall come
into force from the Effective Date and remain valid in perpetuity, unless
terminated by SAFE MONEY THE SERVICE PROVIDER by giving to the User, a prior
written notice of at least 90 days (“Term”).
TERMINATION. This Agreement and Applicable Agreement may be
terminated in accordance with the clauses below:
SAFE MONEY THE SERVICE PROVIDER shall be entitled to terminate this Agreement
and Applicable Agreement by serving a written notice of thirty (30) days to the
User in the following circumstances: (a) the User commits any breach of any of
the provisions of this Agreement or Applicable Agreement and, in the case of a
breach capable of remedy, fails to remedy the same within thirty (30) days
after receipt of a written notice giving full particulars of the breach and
requiring it to be remedied; (b) if, in SAFE MONEY THE SERVICE PROVIDER opinion, the User is not a fit person/entity
to carry out the obligations imposed on the User under the Applicable
Agreement; (c) if the User fails to achieve the targets as may be communicated
by SAFE MONEY THE SERVICE PROVIDER from
time to time.
On the occurrence of the User becoming subject of a
voluntary petition in bankruptcy or any voluntary proceeding relating to
insolvency, receivership, liquidation, or composition for the benefit of
creditors.
SAFE MONEY THE SERVICE PROVIDER may terminate the Agreement and Applicable
Agreement without notice provided: (a) if, by the acts or default of the User, SAFE
MONEY THE SERVICE PROVIDER suffers
damage to its name and reputation; or (b) the Business Partner commits any
breach of Confidentiality; or (c) upon the occurrence of force manure under
Clause 3.28 of this Agreement; or (d) there is a change in shareholding/control
or management of the User; or (e) any event that would affect the ability of
the User to perform its obligations under the Applicable Agreement occurs; or
(f) any of the directors/partners/proprietors of the Business Partner are
convicted of any criminal charge.
in the event that SAFE MONEY THE SERVICE PROVIDER gives
notice that the Alliance Partner’s software or hardware is technically
inadequate to support the Connectivity at any stage of development, and the
Alliance Partner fails to cure such deficiency within 90 days after receiving notice
to such effect, then SAFE MONEY THE SERVICE PROVIDER shall be entitled to give
notice of termination as provided,
in the even SAFE MONEY t THE SERVICE PROVIDER is unable to get necessary permission /
license from any Service Provider and any statutory authority and/or any of the
Service Provider rescinds its contract with SAFE MONEY THE SERVICE
PROVIDER and/or the sale of Products
slips down due to any defective service, negligence or omission on part of the
User SAFE MONEY THE SERVICE PROVIDER
shall have the right to rescind the Agreement by giving 15 days’ notice
to the User and the rescission shall take effect after expiry of the stipulated
period of 15 days. Provided that unless otherwise specified by SAFE MONEY THE
SERVICE PROVIDER in its notice, any termination of this Agreement, on account
of rescission of an existing contract with any Service Provider, shall be
effective only in relation to Transactions pertaining to such Service Provider
and the Agreement shall continue to remain in force between the Parties in
respect of other Service Providers.
CONSEQUENCES OF TERMINATION. The Parties shall adhere to the
following clauses immediately upon termination of this Agreement:
Upon termination of the Agreement for any reason, T SAFE
MONEY HE SERVICE PROVIDER may immediately disconnect the availability of
Products from the FIRST RECHARGE THE SERVICE PROVIDER Platform, including
related services provided by the platform, and no further Transactions may be
effected through the SAFE MONEY THE SERVICE PROVIDER.
Except as otherwise agreed upon between the Parties, any
license to use Intellectual Property Products, of either Party which has been
granted by such Party to the other, pursuant to this Agreement, shall stand
automatically revoked with the termination of this Agreement by any Party.
User shall immediately discontinue and cease to use the trademark;
logo and other Intellectual Property provided by the Company and shall
immediately hand over any and all copies of documentation of such Intellectual
Property.
Upon the termination of this Agreement, the concerned User
shall return and surrender to SAFE MONEY THE SERVICE PROVIDER any Confidential
Information that comes into its possession during the course of its engagement
by SAFE MONEY THE SERVICE PROVIDER and shall not retain a copy thereof in any
form whatsoever. User shall, with SAFE MONEY THE SERVICE PROVIDER prior written
consent, promptly destroy the Confidential Information in its possession (and
any copies, extracts, and summaries thereof) and will provide SAFE MONEY THE
SERVICE PROVIDER with written certification of destruction.
immediately return to SAFE MONEY THE SERVICE PROVIDER
originals and copies of any and all materials provided to the User pursuant to
the Applicable Agreement, including publicity and marketing materials in its
possession.
Provide remote access to SAFE MONEY THE SERVICE PROVIDER to
disable any software that SAFE MONEY THE SERVICE PROVIDER had installed.
Remove all signboards, banners, glow sign boards of SAFE
MONEY THE SERVICE PROVIDER from its
office and also all such material, which will indicate any association SAFE
MONEY THE SERVICE PROVIDER
cease to promote, market or advertise SAFE MONEY THE SERVICE
PROVIDER or its products/services.
the User shall grant SAFE MONEY THE SERVICE PROVIDER , its
employees or agents, access to its information technology systems for a period
of thirty (30) days after termination.
Notwithstanding the above, the User shall not, if so
directed by T SAFE MONEY HE SERVICE PROVIDER discontinue discharging its duties
under the Applicable Agreement during the notice period and shall continue
discharging its duties as per the Applicable Agreement until indicated
otherwise by SAFE MONEY THE SERVICE PROVIDER,
SAFE MONEY THE SERVICE PROVIDER shall have the right,
exercisable at its sole discretion, to appoint another User in its place. The
User shall fully cooperate with such newly appointed User.
Upon notice of termination from either party, the User shall
ensure that during the notice period leading to the termination, all systems
and procedures will be strictly adhered to and all customers handled properly.
All inquiries from customers will be diverted to FIRS SAFE MONEY T SERVICE
PROVIDER by the User.
Subject as otherwise provided in this Agreement and to any
rights or obligations that have accrued before termination, neither Party shall
have any further obligation to the other under this Agreement.
Any termination of this Agreement or Applicable Agreement
shall be without prejudice to SAFE MONEY THE SERVICE PROVIDER rights under law and equity
PROMOTION. The user shall promote the sale of SAFE MONEY THE
SERVICE PROVIDER products/services in accordance with the publicity and
marketing guidelines issued by the T SAFE MONEY HE SERVICE PROVIDER from time to time. User shall only
market/promote FIRST RECHARGE THE SERVICE PROVIDER services as authorized by SAFE
MONEY THE SERVICE PROVIDER in writing in this behalf and shall not
market/promote any other services that may potentially be provided by SAFE
MONEY THE SERVICE PROVIDER in the
future unless otherwise authorized in writing. The user shall maintain stock
and prepare MIS of the promotional material dispatched from SAFE MONEY THE
SERVICE PROVIDER and ensure that such material will be displayed in the
Merchant outlets at prominent eye-level locations to promote the business at
that outlet.
ARBITRATION. SAFE MONEY THE SERVICE PROVIDER may elect to
resolve any dispute, controversy or claim arising out of or relating to the
Agreement o SAFE MONEY r THE SERVICE PROVIDER
services by binding arbitration in accordance with the provisions of the
Indian Arbitration & Conciliation Act, 1996. Any such dispute, controversy
or claim shall be arbitrated on an individual basis and shall not be
consolidated in any arbitration with any claim or controversy of any other
party. SAFE MONEY THE SERVICE PROVIDER
shall nominate a sole arbitrator who shall preside over the arbitration
proceedings between SAFE MONEY THE SERVICE PROVIDER and concerned User. The arbitration shall be
conducted in New Delhi, India and judgment on the arbitration award may be
entered in any court having jurisdiction thereof. SAFE MONEY THE SERVICE
PROVIDER or concerned User may seek any
interim or preliminary relief from a court of competent jurisdiction in New
Delhi, India, necessary to protect the rights or the property of concerned User
or SAFE MONEY THE SERVICE PROVIDER (or
its agents, suppliers, and subcontractors), pending the completion of
arbitration. Any arbitration shall be confidential, and concerned User, nor
shall SAFE MONEY THE SERVICE PROVIDER
disclose the existence, content or results of any arbitration, except as
may be required by law or for purposes of the arbitration award. All
administrative fees and expenses of an arbitration
will be divided equally between SAFE MONEY THE SERVICE PROVIDER and concerned User. In all arbitration's,
each party will bear the expense of its own lawyers and preparation. The
language of the arbitration shall be English.
GOVERNING LAW. This Agreement shall be governed by and
construed in accordance with the laws of India, without regard to its conflict
of law provisions and, subject to the arbitration provision in section 3.19,
the exclusive jurisdiction of competent courts in New Delhi, India.
FORCE MANURE. Neither Party shall be liable for failure to
perform its obligations under this Agreement to the extent such failure is due
to causes beyond its reasonable control. In the event of a force manure, the
Party unable to perform shall notify the other Party in writing of the events
creating the force majeure and the performance obligations of the Parties will
be extended by a period of time equal to the length of the delay caused by
force majeure; provided that if any such delay exceeds ninety days, then
following such ninety-day period, either party hereto may terminate the
unperformed portions of this Agreement on ten days prior written notice to the
other Party. For the purposes of this Agreement, force majeure events shall
include, but not be limited to, acts of God, failures or disruptions, orders or
restrictions, war or warlike conditions, hostilities, sanctions, mobilizations,
blockades, embargoes, detentions, revolutions, riots, looting, strikes,
stoppages of labor, lockouts or other labor troubles, earthquakes, fires or
accidents.
RECORDS AND AUDIT. The Users shall maintain all statutory
records as may be required from time to time to be maintained under the
Applicable Law. Further, the Users shall maintain accurate books of accounts in
relation to their engagement with SAFE MONEY THE SERVICE PROVIDER, pursuant to
service rendered by User pursuant to the Applicable Agreement, in accordance
with standard accounting practices and shall have the same audited annually by
an auditor of good standing and repute and shall forward copies of the audited
accounts to SAFE MONEY THE SERVICE PROVIDER annually or as and when required by
SAFE MONEY THE SERVICE PROVIDER. The user hereby permits the authorized
personnel of the SAFE MONEY THE SERVICE PROVIDER to enter and inspect all
books, accounts, records, and materials in relation to the business operations
related to the Applicable Agreement during normal business hours. During the
term of Applicable Agreement and at any time within sixty (60) days after the
termination of the Applicable Agreement SAFE MONEY THE SERVICE PROVIDER or its
employee/representative/agent may, at its expense, carry out an audit to
determine whether the User has properly complied with its obligations under the
Applicable Agreement. In the event the results of such audit determine that the
User has not complied with its obligations under the Applicable Agreement SAFE
MONEY THE SERVICE PROVIDER shall intimate the User of such nonperformance or
the non-observance and the Business Partner shall immediately comply with its
obligations, or within such other period as may be specified by Company.
PUBLIC RELATIONS. Upon execution of the Applicable
Agreement, Parties shall have the right to announce the cooperative arrangement
as described in the Agreement, provided that all announcements must be approved
in writing by both Parties and such approval shall not be unreasonably withheld.
SEVERABILITY. If any provision of this Agreement is held to
be unlawful, void, invalid or otherwise unenforceable, then that provision will
be limited or eliminated from this Agreement to the minimum extent required,
and the remaining provisions will remain valid and enforceable.
SURVIVAL. Clause 1.4, 2.1, 3.3, 3.8, 3.9, 3.10, 3.11, 3.12,
3.13, 3.16, 3.17, 3.18, 3.19, 3.20, 3.26, 3.27, 3.33 of this Agreement shall
survive the termination or expiration as applied to transfers and relationship
prior to such termination or expiration.
HEADINGS. The heading references herein are for convenience
purposes only, do not constitute a part of this Agreement, and will not be
deemed to limit or affect any of the provisions hereof.
ENTIRE AGREEMENT. This is the entire agreement between Users
and SAFE MONEY SERVICE PROVIDER relating
to the subject matter hereof and will not be modified except in writing, signed
by both parties, or by a Change to this Agreement made by SAFE MONEY THE
SERVICE PROVIDER in accordance with the terms of this Agreement.
NOTICE. SAFE MONEY THE SERVICE PROVIDER may provide Users
with notices and communications by email, regular mail, or posts on the SAFE
MONEY THE SERVICE PROVIDER website, www.Safe money .IN or by any other
reasonable means. Except as otherwise set forth herein, notice to SAFE MONEY THE
SERVICE PROVIDER must be sent by courier
or registered post to Legal Department, SAFE MONEY THE SERVICE PROVIDER at SAFE MONEY under the 1248,MALATESH ARCADE,BUS STAND ROAD ,
YELLAPUR 581359,represented “Smt. Rajashri, the other part (collectively
referred to as “Parties” and singularly referred to as “Party”).
WAIVER. The failure SAFE MONEY THE SERVICE PROVIDER to
exercise or enforce any right or provision of this Agreement will not
constitute a waiver of such right or provision. Any waiver of any provision of
this Agreement will be effective only if in writing and signed SAFE MONEY THE
SERVICE PROVIDER.
RELATIONSHIP BETWEEN THE PARTIES. This Agreement is not
intended by the Parties to constitute or create a joint venture, pooling
arrangement, partnership, agency or formal business organization of any kind. SAFE
MONEY THE SERVICE PROVIDER and the
Alliance Partner/Business Partner shall be independent contractors with each
other for all purposes at all times and neither Party shall act as or hold
itself out as an agent or representative of the other Party nor shall create or
attempt to create liabilities for the other Party by acting or holding itself
out as such